Roma's takes customer satisfaction very seriously. In the case of problems with your food order, please contact us directly at the appropriate restaurant location. In appropriate cases, if you have already been billed by Roma's, Roma's may issue full or partial refunds.
For example: if you did not receive your order or received an incorrect order, you may be issued a full refund; if part of your order is missing, we may issue a partial refund. In every event, we will do our best to ensure your satisfaction.